Fiat Ducato Camper

FAQ


ANSWERS

What type of tyres can a Ducato Camper have and what type of snow chains can I use?

The Ducato with 15" wheels uses 215/70 R15 CP tyres, while the Ducato Maxi, with its 16" wheels uses 225/75 R16 CP tyres. You can mount snow chains of up to 15 mm thickness on Ducato tyres.

UPTorna in cima

What is the recommended tyre pressure?

The recommended tyre pressure on the Ducato with 15" wheels is 5.0 bar at the front and 5.5 bar at the rear. On the Ducato Maxi (with 16" wheels), the recommended tyre pressure is 5.5 bar at the front and the rear.

UPTorna in cima

What kind of suspensions are fitted on the Ducato Camper?

The front suspensions are independent MacPherson type with wishbones, coil springs, telescopic shock absorbers and anti-roll bar. The rear suspensions are rigid tubular axle type with leaf springs, telescopic shock absorbers, flexible side buffers and anti-roll bar.

UPTorna in cima

What type of oil should I use in my camper?

Selenia WR (or other SAE 5W-40, ACEA B4-compliant oil) must be used in Euro 4 engines and Selenia WR P.E. (or other SAE 5W-30, ACEA C2-compliant oil) must be used in Euro 5 engines.

UPTorna in cima

Can I disconnect the battery in my camper if I don't plan to start it for a long period? Will this cause any problems?

Disconnecting the battery will not cause any problems; the only operation which will have to be carried out on reconnecting the battery is resetting the clock.

UPTorna in cima

When should the first service be carried out?

Servicing must be carried out every 45,000 km (40,000 for 2.2 engines) on Euro 4 engines. Servicing must be carried out every 48,000 km on Euro 5 engines.
However, we do recommend, if the annual mileage is low, that the engine oil and brake fluid are changed every two years.
Between services, we recommend that you check the fluid levels and perform routine checks.
The actual interval for changing the oil and replacing the engine oil filter depends on the vehicle usage conditions and is signalled by the warning light or message (if present) in the instrument panel (see chapter “Warning lights and messages”) or every 24 months

UPTorna in cima

Are regular checks required in order for the warranty to remain valid?

NO, it is sufficient to respect the normal service schedule. No checks are required at the end of the first year, unless the mileage at which a service is required has been reached.

UPTorna in cima

When do I have to replace the timing belt/chain?

The "for life" timing chain of 100 MultiJet, 160 MultiJet Power and 180 MultiJet Power engines does not need to be replaced.
120 MultiJet, 130 MultiJet and 150 MultiJet engines have a timing belt which must be checked every 90,000 km and replaced every 180,000 km on Euro 4 engines, and checked every 96,000 km and replaced every 192,000 km on Euro 5 engines.
On 115 MultiJet engines on the other hand, the belt must be checked every 48,000 km and replaced every 144,000 km.
In all cases, the belt must be replaced every 5 years.

UPTorna in cima

When I enter the details of my chassis into the check page, a yellow or red traffic light is displayed: what does this mean?

If the traffic light is yellow, your chassis must be submitted for a service campaign (that is, an operation to improve the vehicle, which does not affect the safety of your vehicle). If the traffic light is red, this represents a recall campaign, which requires intervention to be carried out in a workshop as soon as possible and before you make your next journey. Recall campaigns do not expire: if, for example, your camper is stored for the winter, you may wait until spring and then take it to a workshop before starting to travel again. Also, if you are registered with the Premium Area and you have requested the automatic check, the system, if necessary, will send you a message with the details of any servicing which concerns you.

UPTorna in cima

The documentation provided with my new camper did not include the manual for the basic Fiat Ducato. How can I get a copy?

Click HERE and you will find all currently available documentation which can be downloaded for free, in several languages, in .pdf format.

UPTorna in cima

Where can I find the updated list of specialised workshops for the Ducato camper?

On the Fiat Camper website, in the Services > Fiat Camper Assistance section. These workshops have the facilities and equipment required (for example lifting equipment) to carry out operations on campers.

UPTorna in cima

How long does the warranty last?

The warranty lasts for two years from the registration date.

UPTorna in cima